Privacy Policy

Privacy Policy

This Privacy Policy describes how GlowSmile (“we,” “us,” or ‘our’) collects, uses, and discloses your personal information when you visit or make a purchase from https://glowsmile.co (the “Website”).

Collection of Personal Information

When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to all information that can be used to uniquely identify you as “Personal Information.”

Personal Information We Collect

We collect the following types of Personal Information:

  • Device Information: We automatically collect certain information about your device when you visit our Website, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, we collect information about how you interact with the Website, such as the pages you view and how you navigate the Website.
  • Order Information: When you make or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Customer service information: If you contact our customer service department, we may collect additional information to better serve you.

How do we use your personal information?

We use the Collected Personal Information to:

  • Process your orders, process payments, arrange shipping, and send invoices and/or order confirmations;
  • Contact you;
  • Screen our orders for potential risks or fraud;
  • When consistent with your preferences, provide you with information or advertising related to our products or services.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and perform our contracts with you, as described above. For example, we use Shopify to support our online store—you can read more about how Shopify uses your Personal Information at: https://www.shopify.com/legal/privacy.

In addition, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Your Rights

If you live in Europe, you have the right to request access to the Personal Information we hold about you and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details below.

In addition, if you live in Europe, we note that we process your information to fulfill the contracts we have with you (for example, if you place an order through the Website), or otherwise to pursue our legitimate business interests as described above.

Contact

For more information about our privacy policy, if you have questions, or if you would like to make a complaint, please contact us by email at help@glowsmile.co or by mail at the address below:

GlowSmile
Chamber of Commerce number: 92295525
Email: help@glowsmile.co